JB eccount
With our uniqueeccount you can
manage and control your money online or direct from your mobile. Find out more. .
JB Cashback 15%
Get up to 15% Cashback whenever you shop using the JB Cashback Website. With hundreds of participating retailers, you can buy gifts, flowers, electronics and much more, and our cashback programme allows you to get so much more for your money. Find out more.Buy now get £5 FREE
Get £5 FREE when you make an initial Top-up of £50 or more within 14 days of activation BUY NOW!. .Cashing Cheques
NEW! Cash your Cheques with the JB MasterCard® Prepaid Card
Save up to 80% on high street cheque cashing charges!
Now you can cash your cheques with JB and funds will be paid directly into your JB eccount!
Its simple, all you have to do is send us your cheque along with the Cheque Deposit Slip -click here to download and print or call 020 7096 9431 or +44(0) 20 7096 9431 if calling from a mobile or overseas
It is essential that you always include your 9 digit eccount number on the reverse of your cheque.
The Cheque Deposit Slip must be completed and signed to ensure your cheque is processed correctly.
Cheques must be payable to the primary eccount holder only.
Cash cheques or endorsed cheques cannot be accepted.
Cheques take up to 10 working days to clear and must be sent to:
eccount adminPO Box 99
Southport PR9 OUL
Please see the table below indicating the fees applied when cashing cheques with the JB Card.
Please note: the maximum cheque amount accepted is £3,000. You may be contacted to provide more information for cheques over £1,500. All cheques must be in sterling. Any cheques sent not meeting this criteria may not be accepted and you will be charged the relevant cheque cashing fee.
| Fee | |
| £10 | For cheques up to £1,000 |
| £20 | For cheques £1,000.01 to £2,000 |
| £30 | For cheques £2,000.01 to £3,000 |
Cheque Cashing FAQs.
What if my cheque fails to clear, will you send it back to me?
The cheque can be sent back to you for a charge of £10. The cheque will be sent by recorded delivery to the address registered to your eccount, it is therefore essential that you provide us with your correct contact details.
What happens if funds haven’t appeared on my eccount within 10 working days?
This may mean that the cheque hasn’t cleared or hasn’t been received by us. Please call the JB Card Team for assistance.
How much will I be charged if the cheque fails to clear?
If your cheque fails to clear, you will still be charged the relevant fee. Please see the table above.
What if my cheque is lost in the post?
We suggest you post your cheque using a recorded delivery service. We do not take any responsibility for cheques that are lost in the post.
How do I ensure funds go into the correct eccount / card?
It is crucial to include your eccount number on the reverse of the cheque. This is your 9 digit eccount number in the bottom left hand corner on the front of your prepaid card.
Do I need to provide any ID in order to cash my cheque?
No additional ID is required. The cheque must be made out to the Primary eccount holder.
Who shall I contact if I encounter any problems or have additional queries?
You can email the JB Card Team (9am - 6pm, 7 days a week) or call, using the contact details on the reverse of your prepaid card.
How will I know when my cheque has cleared?
The relevant message will appear on your eccount statement and the cleared funds will appear on your eccount/card.
If my cheque does not clear, will I be given the option to represent it?
You will be advised if the cheque fails to clear. If you decide to represent it, further fees apply.
Customer Tools
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Downloads
To download a copy of the activation form, terms and conditions or the information guide Click Here.