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JB eccount

With our unique
eccount you can
manage and control your money online or direct from your mobile. Find out more. .

JB Cashback 15%

Get up to 15% Cashback whenever you shop using the JB Cashback Website. With hundreds of participating retailers, you can buy gifts, flowers, electronics and much more, and our cashback programme allows you to get so much more for your money. Find out more.

Buy now get £5 FREE

Get £5 FREE when you make an initial Top-up of £50 or more within 14 days of activation BUY NOW!. .

Contact Us

 

Telephone the JB Card Team on 0844 855 2164 or +44 (0) 20 7078 2700 if calling from a mobile or overseas.

Manage your money, move your money, balance enquiries and exchange rates: 24 hours


Block card, unblock card, report lost or stolen cards: 24 hours


Log-in Online: log-in and choose ‘eccount Summary’ tab

Use the Mobile eccount service direct from your mobile phone.


Call our automated telephone line: 0871 220 6420


Text us: Use the convenient text services in your prepaid card..
 

Contact us by post:

JB Maestro Prepaid Card,
PO BOX 6388, LONDON, W1A 1UX
 

Contact us by sending an email to the JB Card Team - jbcardteam@jbprepaidcard.co.uk

 

Customer Tools

Tell a friend

Know somebody that would be interested in JB Maestro® Prepaid Card and eccount? Tell them about it now.

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Get FREE balance alerts

Request email or text updates on your JB eccount or card(s) balance at any time. Find out how.

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Downloads

To download a copy of the activation form, terms and conditions or the information guide Click Here.

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The Maestro Brand Mark is a registered trademark of MasterCard International Incorporated. The JB Maestro Prepaid Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International Inc. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058). Payplan, Justabank and the JB logo are all trademarks of Totemic Limited.